Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Cielo Paws. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least the age of majority in your state or country of residence or that you have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

We strive to display our products and descriptions as accurately as possible. However, we cannot guarantee that product images, colors, or descriptions will appear exactly the same on every device.

We reserve the right to modify or discontinue any product without prior notice.

3. Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices and promotions are subject to change without notice.

4. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order if fraudulent activity, pricing errors, or unusual purchasing behavior is suspected.

5. Shipping

Orders are typically processed within 1–3 business days.

Estimated delivery times are provided for convenience only and are not guaranteed. Delays caused by shipping carriers, customs, weather, or other circumstances beyond our control may occur.

6. Returns & Refunds

Please review our Return & Refund Policy for complete information regarding returns, refunds, and exchanges.

Do not return any products without contacting us first. Return instructions will be provided after your request has been reviewed.

7. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, and images, is the property of Cielo Paws or its licensors and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Cielo Paws shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon posting on this website.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team through our Contact Us page.